Returns & Exchanges
We want you to be completely satisfied with your beauty device purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain products cannot be returned once the security seal has been broken.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your device in its original box with all accessories and manuals included to ensure it arrives back to us in perfect condition.
Ship the Item
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing